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OSS / BSS Solution Architect job description
What are OSS / BSS Solution Architects?
An OSS/BSS Solution Architect is a professional responsible for designing and implementing IT systems to support the operations and business processes of a telecommunications or technology company. OSS stands for Operations Support System and BSS stands for Business Support System.
The OSS part of the role focuses on the technical operations of a network, including network management, service provisioning, fault management, performance management, and network inventory. On the other hand, BSS deals with the customer-facing aspects of a business, such as customer relationship management (CRM), billing, revenue management, and customer service.
A Solution Architect in this field is responsible for integrating these two systems, ensuring that the OSS and BSS systems work seamlessly together to support the overall business objectives. This involves defining the technical requirements, selecting the appropriate technology, and designing the architecture of the solution. The Solution Architect must also work closely with other teams, including development, testing, and operations, to ensure that the solution is delivered successfully and meets the needs of the business.
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Average salaries for OSS and BSS Solution Architects
The salary of OSS and BSS Solutions Architects can vary depending on several factors, including the engineer's level of education, experience, location, and the size and type of organization they work for.
AMERICAS
Canada
USA
Mexico
UK & EUROPE
UK
France
MIDDLE EAST & AFRICA
Dubai
Johannesburg
ASIA
Japan
Hong Kong
China
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USA
DownloadOSS / BSS Solution Architects
Responsibilities & Qualifications
What are responsibilities and job description of a OSS / BSS Solution Architect?
The responsibilities and job description of an OSS/BSS Solution Architect typically include:
- Solution Design: Designing the architecture of the OSS/BSS solution, taking into account the technical requirements, business objectives, and constraints.
- Technology Selection: Selecting the appropriate technology to support the OSS/BSS solution, based on factors such as performance, scalability, reliability, and cost.
- Integration: Ensuring that the OSS and BSS systems integrate seamlessly, and that data is exchanged between the two systems in a timely and accurate manner.
- Requirements Gathering: Working closely with the business to understand their requirements and translate those into technical requirements.
- Stakeholder Management: Managing relationships with stakeholders, including customers, vendors, and internal teams, to ensure that the solution meets their needs and expectations.
- Solution Delivery: Leading the delivery of the OSS/BSS solution, working closely with development, testing, and operations teams to ensure that the solution is delivered on time, within budget, and to a high standard of quality.
- Risk Management: Identifying and managing risks associated with the OSS/BSS solution, and ensuring that contingency plans are in place to minimize the impact of any risks.
- Ongoing Support: Providing ongoing support for the OSS/BSS solution, and ensuring that any issues or problems are addressed in a timely manner.
- Continuous Improvement: Continuously reviewing and improving the OSS/BSS solution to ensure that it remains fit for purpose and meets the changing needs of the business.
What skills, qualifications and experience does an OSS / BSS Solution Architect need?
An OSS/BSS Solution Architect typically needs the following skills, qualifications, and experience:
- Technical Skills: A deep understanding of OSS/BSS systems and their integration, as well as experience with network technologies, such as telecommunications, data, and cloud.
- Architecture Skills: Strong skills in solution architecture, including the ability to design and implement complex OSS/BSS systems.
- Business Acumen: A good understanding of business processes and the ability to translate business requirements into technical requirements.
- Communication Skills: Excellent communication skills, both written and verbal, to effectively communicate with stakeholders, including customers, vendors, and internal teams.
- Project Management Skills: Strong project management skills, including the ability to lead and deliver projects on time, within budget, and to a high standard of quality.
- Vendor Management Skills: Experience in managing vendor relationships, including negotiating contracts and ensuring that vendor commitments are met.
- Problem Solving Skills: Strong problem-solving skills, including the ability to identify and resolve technical and business-related issues.
- Educational Qualifications: A bachelor's or master's degree in a relevant field, such as computer science, engineering, or business.
- Industry Certifications: Industry certifications, such as ITIL, TOGAF, or CCNP, are also highly desirable.
- Relevant Experience: Relevant experience in OSS/BSS systems design and implementation, including experience in a solution architecture role.