Resource Coordinator
First Point Group Cardiff, Wales, United Kingdom (On-site)
FPG is seeking a Resource Coordinator to join one of the UK's leading Fiber Optic Network Cabling companies. This role involves coordinating engineering resources for projects worldwide, collaborating with colleagues across various departments. The Resource Coordinator will also play a key role in planning and managing engineer training, access, and partner onboarding and coordination.
Hybrid Work Arrangement: Three Days Weekly at Cardiff office, Wales.
Responsibilities:
- Collaborate with the Engineering team to determine resource requirements.
- Coordinate with Engineering, Programme, and Country managers, as well as the Resource Manager, to regularly review and adjust resource allocation as needed.
- Assess skills needed for new projects and ensure requirements are met by working closely with Programme and Engineering Managers.
- Utilize ticketing systems to assign engineering resources efficiently.
- Schedule engineers for projects, balancing internal and external resources based on skills, location, cost, and availability.
- Develop ticket templates for projects to reflect scope of work and engineer skill sets.
- Implement engineer on-call schedules and coordinate cover as required, ensuring adequate coverage.
- Support Engineering Managers in updating skills matrix and ensuring engineers have necessary certifications.
- Collaborate with internal stakeholders to source qualified engineers globally and ensure efficient utilization of resources.
- Provide cover for colleagues within the resourcing team during holidays or sickness.
- Work with People team and Field management to ensure engineers have proper certifications and training.
- Identify and evaluate potential Service Partners to meet operational needs.
- Maintain documentation for Service Partner requirements and invoices, ensuring accuracy.
- Facilitate weekly resourcing meetings involving all relevant departments.
- Manage administrative tasks related to Service Partner phase out/exit process.
- Record subcontractors' health and safety track records.
Qualifications:
- Minimum education level: 5 GCSEs or equivalent, including Maths and English.
- Demonstrated experience in administration roles involving client interaction.
- Previous scheduling experience preferred.
- Excellent written and verbal communication skills in English.
- Self-motivated with a positive attitude and ability to work independently.
- Proficient in PC skills, particularly Microsoft Office suite.
First Point Group Cardiff, Wales, United Kingdom (On-site)
FPG is seeking a Resource Coordinator to join one of the UK's leading Fiber Optic Network Cabling companies. This role involves coordinating engineering resources for projects worldwide, collaborating with colleagues across various departments. The Resource Coordinator will also play a key role in planning and managing engineer training, access, and partner onboarding and coordination.
Hybrid Work Arrangement: Three Days Weekly at Cardiff office, Wales.
Responsibilities:
- Collaborate with the Engineering team to determine resource requirements.
- Coordinate with Engineering, Programme, and Country managers, as well as the Resource Manager, to regularly review and adjust resource allocation as needed.
- Assess skills needed for new projects and ensure requirements are met by working closely with Programme and Engineering Managers.
- Utilize ticketing systems to assign engineering resources efficiently.
- Schedule engineers for projects, balancing internal and external resources based on skills, location, cost, and availability.
- Develop ticket templates for projects to reflect scope of work and engineer skill sets.
- Implement engineer on-call schedules and coordinate cover as required, ensuring adequate coverage.
- Support Engineering Managers in updating skills matrix and ensuring engineers have necessary certifications.
- Collaborate with internal stakeholders to source qualified engineers globally and ensure efficient utilization of resources.
- Provide cover for colleagues within the resourcing team during holidays or sickness.
- Work with People team and Field management to ensure engineers have proper certifications and training.
- Identify and evaluate potential Service Partners to meet operational needs.
- Maintain documentation for Service Partner requirements and invoices, ensuring accuracy.
- Facilitate weekly resourcing meetings involving all relevant departments.
- Manage administrative tasks related to Service Partner phase out/exit process.
- Record subcontractors' health and safety track records.
Qualifications:
- Minimum education level: 5 GCSEs or equivalent, including Maths and English.
- Demonstrated experience in administration roles involving client interaction.
- Previous scheduling experience preferred.
- Excellent written and verbal communication skills in English.
- Self-motivated with a positive attitude and ability to work independently.
- Proficient in PC skills, particularly Microsoft Office suite.
