Transition Manager

Transition Manager – Data Centre Operations (Amsterdam)

Location: Amsterdam, Netherlands

Industry: Mission-Critical Infrastructure / Data Centres

Employment Type: Full-Time, Permanent

About the Opportunity

We are seeking a highly organised and operationally strong Transition Manager to support customer onboarding and service mobilisation across a state-of-the-art data centre campus in Amsterdam. This role is central to ensuring new customers, services and infrastructure are successfully integrated into a live, mission-critical environment.

The Transition Manager will take ownership of mobilisation planning, operational readiness, documentation, risk management and stakeholder coordination, ensuring a seamless handover into BAU operations. You will collaborate closely with Facilities, Engineering, Security, Compliance, Commercial and Finance teams to deliver controlled, high-quality transitions for enterprise and hyperscale customers.

This is an excellent opportunity to join a globally respected operator with a strong culture of precision, operational excellence, and continuous improvement.

Key Responsibilities

Mobilisation Planning & Operational Readiness

• Lead end-to-end planning of all customer and service transitions.
• Ensure infrastructure, processes and resources are fully prepared prior to go-live.
• Conduct detailed contract, documentation and scope reviews.

Service Continuity & Operational Support

• Coordinate with internal technical teams to maintain 24/7 service continuity during mobilisation.
• Support operational governance, escalation readiness and resilience planning.

Performance Monitoring & Reporting

• Track mobilisation milestones and ensure delivery aligns with contractual commitments.
• Provide accurate operational and commercial reporting to leadership.
• Identify risks early and implement mitigation strategies.

Compliance, Governance & Risk

• Ensure adherence to regulatory, H&S and internal governance standards.
• Lead risk assessments, impact evaluations and post-transition reviews.

Cross-Functional Collaboration

• Work closely with engineering, facilities, security and commercial teams.
• Maintain regular customer communication and stakeholder alignment.
• Support customer training and ensure commissioning/handover documentation is completed.

What You’ll Bring

• Experience delivering transitions, mobilisations or operational readiness programmes in a technical or critical environment.
• Strong organisational, analytical and project planning skills.
• Ability to work across multiple functions and communicate confidently with customers and internal departments.
• Experience using project management tools, dashboards and reporting systems.
• Understanding of risk, compliance, governance and operational control.
• A continuous improvement mindset with the confidence to challenge and enhance existing processes.

Ideal Background

• Data centres, critical facilities, telecoms, utilities, technical operations or high-compliance environments.
• Experience in customer onboarding, service mobilisation, operational readiness or similar.