Debtors Clerk

Location: Johannesburg



Type: Permanent





Join a leading provider of critical power, data centre, and infrastructure solutions that helps organisations across Africa keep essential operations running without interruption. With a strong reputation for innovation, technical excellence, and delivering complex, high-impact projects, this is an opportunity to build your career in a collaborative and forward-thinking environment. You'll be part of a team that values expertise, continuous learning, and making a meaningful contribution to industries where reliability and performance matter most.



Position Overview

Seeking a Debtors Clerk who will be responsible for managing the accounts receivable function, ensuring accurate invoicing, timely collection of outstanding debts, accurate allocation of customer payments, and maintaining positive customer relationships. The role contributes to healthy cash flow and effective credit control within the business.

Key Responsibilities:

Accounts Receivable & Debtor Administration

 

• Daily management of client/customer accounts in a prompt and efficient manner.

• Capture and maintain Debtors Master Data, ensuring prompt and accurate capturing

and verification of customer information.

• Maintenance of debtor accounts and customer records.

• Prepare and process invoices, pro forma invoices, credit notes, and related

documentation.

• Ensure clients receive invoices and all supporting documentation timeously to

facilitate prompt payment.

• Ensure invoices are correctly processed and approved for payment where required.

• Prepare and reconcile documentation for processing as required by management.

Credit Control & Debt Collection

 

• Administer debtors and perform debt collection activities.

• Follow up on overdue accounts through telephone calls, emails, and written

correspondence.

• Contact debtors to request payment and resolve outstanding account issues.

• Investigate reasons for non-payment and provide recommendations for resolution.

• Manage and monitor provisions for bad debts.

• Escalate delinquent accounts to management when required.

• Assist with legal collections and recovery processes where necessary.

Receipting & Allocations

• Accurately receipt payments received from customers.

• Allocate receipts and payments against the correct customer accounts.

• Reconcile customer remittances and account balances.

• Investigate and resolve allocation discrepancies.

Reconciliations

 

• Perform monthly debtor reconciliations.

• Maintain accurate debtor records and account balances.

• Reconcile statements, customer accounts, and supporting documentation.

• Investigate and resolve account discrepancies promptly.

Reporting

 

• Prepare weekly and monthly debtor reports.

• Submit monthly debtors reports to the direct manager.

• Monitor aged debtors and report on collection activities.

• Inform project managers, sales teams, or other relevant departments of potential bad

debts where necessary.

• Prepare timeline reports of events and collection activities to support recovery efforts

and debt collection processes.

 

Customer Service

 

• Respond to customer account queries professionally and efficiently.

• Build and maintain positive relationships with customers.

• Liaise with internal departments to resolve billing, invoicing, and account-related

issues.

General Administration

 

• Maintain accurate filing and record-keeping systems.

• Ensure compliance with company procedures and credit policies.

• Assist with month-end and audit requirements.

• Perform ad hoc duties and tasks as required by management.

Qualifications and Experience

 

• Grade 12 (Matric) essential.

• Certificate or Diploma in Accounting, Finance, Bookkeeping, or a related field

advantageous.

• Minimum 3 years' experience in a Debtors Clerk, Credit Controller, or Accounts

Receivable role.

• Proven experience in debt collection and debtor account administration.

• Experience working with high-volume customer accounts.

• Strong reconciliation and reporting experience.

Ability to prepare reports and investigate account discrepancies.

Non-negotiables

 

• MUST have SAP and Ariba experience.

• MUST have experience working on portals (must be able to login and get straight to it).

• MUST have portal experience with Vodacom & FNB (crucial).