Core Network Engineer
25629
Posted: 10/10/2025
- Negotiable
- *Confidential*, Sub-Saharan Africa
- Contract
• Tertiary education in Telecom, Engineering or equivalent
• Minimum 5 years' experience in IT (Core network) projects.
• Minimum 2 years' experience in Nokia Core network product Support.
• Must understand well Core network architecture and SW components.
• Must have hands-on experience on Nokia MSS and MGW solutions
• Hand-on experience with Nokia Core network, planning, implementation, testing and trouble shooting.
• Good communication skills
• Good spoken and written English
• Ability to perform under pressure
Scope:
Core network Engineer will provide onsite support in Angola to the customer operations team in the following:
- Planning,
- Operations
- Implementation support with NOKIA teams,
- Ecosystem optimization
- Implementation of business processes
- On Job Training “knowledge transfer”
Key Duties and Responsibilities:
- Act as a single point of contact to customer for escalations and for addressing technical issues:
- Identify and escalate issues, track key customer commitments, represent Nokia at joint conference calls, and report card/metric reviews, as necessary.
- Act as a liaison on technical issues with Nokia organizations:
- Inform customer of roadmap events and communicate event impacts to Buyer.
- Facilitate the transfer of knowledge regarding a Nokia product, feature, or service
- Attend regularly scheduled TR meetings to assist and facilitate information exchange with subject matter experts.
- Support customer's requests for new feature development or enhancements
- Present an analysis from customer for all impacting Product Change Notices (PCNs), Roadmaps and Alerts and make recommendations on SW lifecycle management.
- Facilitate information exchange and provide status to the customer during outages and during root cause analysis.
- Provide consultative support on customer's software/hardware release planning efforts including
- Inform customer of hardware and software requirements that are necessary prior to retrofit to a new software release.
- Inform customer of known feature dependencies for an upgrade, including features that must be activated prior to upgrade and features that will not be supported in the next generic release.
- Update customer on software-based Change Requests (CR) related to SW fixes. Expert Resource will specify, document, and review with customer
• Minimum 5 years' experience in IT (Core network) projects.
• Minimum 2 years' experience in Nokia Core network product Support.
• Must understand well Core network architecture and SW components.
• Must have hands-on experience on Nokia MSS and MGW solutions
• Hand-on experience with Nokia Core network, planning, implementation, testing and trouble shooting.
• Good communication skills
• Good spoken and written English
• Ability to perform under pressure
Scope:
Core network Engineer will provide onsite support in Angola to the customer operations team in the following:
- Planning,
- Operations
- Implementation support with NOKIA teams,
- Ecosystem optimization
- Implementation of business processes
- On Job Training “knowledge transfer”
Key Duties and Responsibilities:
- Act as a single point of contact to customer for escalations and for addressing technical issues:
- Identify and escalate issues, track key customer commitments, represent Nokia at joint conference calls, and report card/metric reviews, as necessary.
- Act as a liaison on technical issues with Nokia organizations:
- Inform customer of roadmap events and communicate event impacts to Buyer.
- Facilitate the transfer of knowledge regarding a Nokia product, feature, or service
- Attend regularly scheduled TR meetings to assist and facilitate information exchange with subject matter experts.
- Support customer's requests for new feature development or enhancements
- Present an analysis from customer for all impacting Product Change Notices (PCNs), Roadmaps and Alerts and make recommendations on SW lifecycle management.
- Facilitate information exchange and provide status to the customer during outages and during root cause analysis.
- Provide consultative support on customer's software/hardware release planning efforts including
- Inform customer of hardware and software requirements that are necessary prior to retrofit to a new software release.
- Inform customer of known feature dependencies for an upgrade, including features that must be activated prior to upgrade and features that will not be supported in the next generic release.
- Update customer on software-based Change Requests (CR) related to SW fixes. Expert Resource will specify, document, and review with customer
Recruitment