Business Analyst

Role: Business Analyst

Location: Johannesburg

Type: Contract (6-12 months)

Join a leading South African organisation that delivers innovative solutions across agriculture, mining, and chemicals, helping to secure food, water, and mineral resources while driving sustainability and operational excellence. With a strong focus on technology, continuous improvement, and global growth, this is an opportunity to work on impactful projects that enhance business performance and create measurable value. You'll collaborate with diverse stakeholders, influence strategic initiatives, and contribute to an environment that encourages innovation, professional development, and long-term career growth.

Summary of Role

The Business Analyst bridges the gap between business needs and technology solutions by analysing processes, gathering and documenting requirements, and supporting the design and implementation of effective system and process improvements. The role ensures that solutions align with business objectives and deliver measurable value.

Responsibilities:

Requirements Gathering & Analysis

• Engage stakeholders to understand business needs and objectives


• Gather, document, and validate business and functional requirements


• Translate business requirements into clear functional specifications

Business Process Analysis & Optimisation

• Analyse current business processes to identify inefficiencies


• Recommend and support process improvements to enhance efficiency

Solution Design & Support

• Collaborate with technical teams to design appropriate solutions


• Ensure alignment between business requirements and system capabilities

Testing & Quality Assurance

• Support and coordinate User Acceptance Testing (UAT)


• Validate that solutions meet defined business requirements

Stakeholder Management

• Act as the liaison between business and IT teams


• Facilitate workshops, meetings, and feedback sessions

Documentation & Governance

• Maintain accurate project and system documentation


• Ensure adherence to governance, standards, and best practices

Skills:

• Business analysis and requirements elicitation


• Process mapping and optimisation


• ERP system knowledge (e.g., Microsoft Dynamics 365)


• Data analysis and reporting


• Strong communication and stakeholder engagement skills


• Attention to detail and problem-solving ability

Qualifications:

• Matric and a Bachelor's degree in Information Systems, Business, Industrial Engineering, or related field


• Supply Chain experience (preferred)


• 8+ years of relevant Business Analyst experience

Key Deliverables

• Business Requirements Documents (BRDs)


• Functional Specifications


• Process maps and workflows


• UAT test cases and results


• Requirements traceability matrices

Performance Measures

• Quality and completeness of requirements documentation


• Successful UAT completion and solution validation


• Stakeholder satisfaction


• On-time and effective delivery of solutions