Yelena Whitelock Commercial Executive london Office

Specialisms

  • Compliance
  • Contracts management
  • FPG and Client processes and procedures
  • Telecommunications
  • Recruitment Processes

I have had over 12 years of experience working in fast-paced and demanding sales environments, with people from diverse professional, cultural and language backgrounds.

In the course of my tenure at FPG, I have had experience managing the sales support function for Ericsson RSSA and RMED accounts, providing fast, efficient and accurate customer service and advice to Account Managers, clients and contractors on various Telecoms projects in Sub-Saharan Africa and the Mediterranean regions.

In conjunction with this pivotal role, I have been mentoring and training new support staff, making sure the standard processes and workflow are adhered to, and the high levels of service are maintained.

Commercial

From June 2015, I have moved to the Commercial Department within FPG, and I am now working alongside Group Commercial Director to ensure legal and contract compliance across all global offices.