Job Details

Senior Satellite Support Engineer (RF)

  • Depending on experience
  • United Kingdom, London, UK United Kingdom London
  • Contract
Are you a Senior Satellite Support Engineer that is able to provide 3rd line support within a satellite communications environment? First Point Group has an excellent career opportunity with our client, a leading provider of global satellite connectivity. You will be joining a challenging and rewarding environment where our client would prefer to promote internal staff where possible, giving you the opportunity for career progression within a forward thinking company working with cutting edge technology.

Sponsorship cannot be provided so candidates must hold valid rights to live and work in the UK without restrictions.

• Lead the Fault, Configuration, Accounting, Performance and Security network management within the network ops team.
• Build relations with Test Engineers, Network Engineers and User Terminal Engineers to achieve success in reaching common goals, such as; system integration, improvement of gateway performance and operational procedures.
• Ensure smooth running of the Global NOC through clear and defined Network Management Systems configuration.
• Monitor network faults and alarms within the Global NOC, performing where it is necessary; Fault Diagnostics, Isolation and Recovery.
• Be the SME for all things relating to RF Gateways, providing guidance, training and leadership within the Global NOC Ops team.
• Record, review and assess any incident, changes or problem logs relating to the operations of the gateway to verify that the correct incident data, method of procedures, back out plans, resolution details and root cause investigations are captured correctly.

• Experience in a live satellite/telecommunications Network Operations Centre environment.
• Bachelor's degree in engineering and/or Computer Science or demonstrated equivalent experience.
• Prior experience troubleshooting, operating, and maintaining local and remote baseband, IF, RF, antennas, and WAN/LAN equipment.
• Extensive experience in RF Data Analysis & Pre-launch optimisation of the gateway sites and equipment. As well as testing of Gateway Antenna systems and subsystems.
• Solid working knowledge of Satellite Communications Baseband, Network Management, and Modem systems equipment.
• Excellent working knowledge of Uplink Power Control and ACM Adaptive Coding and Modulation.
• Working knowledge of IP routing and networking.
• Ability to create and thoroughly document standard operational procedures.

• Experiencing working within a Greenfield or rapidly scaling environment.
• Experience with high-capacity networks a plus.
• Experience with satellite ground systems, satellite operations, and/or ground systems operations/development. Experience with MEO/LEO systems a plus.
• Understanding of Systems Engineering and end to end system testing.
• Understanding of data and RF network testing concepts – e.g. RFC2544 Testing.
• Ability to develop test scripts using Python or similar scripting language.
• CCNP/JNCIP or other equivalent certification.
• Dataminer experience.
• Linux Experience.
• Experience with Network Virtualisation and Cloud system management.
Pendy Hou Delivery Team Leader
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