Relationship Manager

Relationship Manager – Indonesian Bahasa Speaker (Malaysia)

Role Overview

We are seeking a Relationship Manager to drive client acquisition, engagement, and retention within the Indonesian-speaking market. This role focuses on building strong client relationships, growing accounts, and delivering tailored solutions in a fast-paced financial services environment. 

Key Responsibilities

• Achieve individual and team sales and performance targets
• Build, manage, and grow a portfolio of clients through personalized support across voice and digital channels
• Develop strong, trust-based relationships with clients and provide ongoing updates and insights
• Identify and qualify new business opportunities through research and prospecting
• Deliver tailored solutions based on client needs and market conditions
• Collaborate with internal teams to resolve client issues and improve service delivery
• Maintain accurate reporting on activities, performance, and pipeline
• Stay updated on market trends, economic developments, and industry news
• Ensure compliance with regulatory and internal policies at all times

Requirements

• Native Indonesian Bahasa speaker with strong English proficiency
• Proven experience in sales or relationship management, ideally within financial services
• Solid understanding of financial markets, particularly forex/CFD products
• Strong communication, negotiation, and interpersonal skills
• Analytical mindset with the ability to interpret market trends
• Self-driven, results-oriented, and able to work under pressure
• Bachelor's degree in Business, Finance, Economics, or related field

Preferred

• Experience in brokerage or trading environments
• Leadership or team management exposure
• Knowledge of regulatory frameworks within financial markets

What You'll Bring

A client-centric approach, commercial acumen, and the ability to build lasting partnerships while driving business growth.