FPG has a fantastic opportunity for a Product Manager with extensive experience with eSIM / travel SIM product management / roadmap / delivery. It is essential for you to have previous UK eSIM product management experience due to the demands of this role.
Based in London in a hybrid-working environment, you'll be joining a global telco group that specialize in technological innovations. With an exciting and wider portfolio in Enterprise, IoT, MVNO & Private Networks and expanding into the related field of consumer hardware (music, entertainment, AR/VR, XR, etc.), you will be joining an exciting and specialized business unit with a flat hierarchy of Subject Matter Experts in their fields of expertise.
Too much red tape in your current role? No excitement? Although our client is a well established company, they still have that start-up mentality of experts where you will be challenged, this is an exciting role where you will spearhead the success of our client's eSIM Travel app and be a key contributor to shape its success.
**** PLEASE NOTE - sponsorship cannot be provided so candidates must be based in the UK with valid rights to work *****
The Mission:
You will lead the vision, build, go-to-market (GTM) strategy, and growth of our client's brand new Travel eSIM product to deliver an excellent customer experience and new revenue streams across the group.
Key Responsibilities / Tasks:
- Deliver and maintain an excellent Travel eSIM app and online customer experience for all target markets and brands.
- Own the P&L performance of the Travel eSIM product.
- Work closely with operators to build and maintain the product to meet their needs and those of their customers.
- Implement and maintain a seamless onboarding process for new operator Travel eSIM brands and initiatives.
- Develop and manage the product roadmap.
- Manage and select required vendors.
- Keep key stakeholders updated on product KPIs.
- Identify and leverage resources across the organization to maximize the product's success.
- Become the subject matter expert for Travel eSIM, closely monitoring the Travel and Travel eSIM market for opportunities to improve the product and its performance.
Experience:
- Experience building, launching, and leading customer-facing digital products, preferably Travel eSIMs.
- A good balance of technology and digital customer experience knowledge.
- A demonstrable understanding of mobile networks and the Travel eSIM market.
- Experience communicating at CxO level.
- Experience leading and directing multiple parties to deliver excellent digital products and experiences.
- Public speaking experience.
Skills / Personality:
- Pragmatic.
- Good organizer of yourself and others.
- An eye for detail.
- Clear commercial mindset; always challenging the value return for any activity.
- Excellent interpersonal and verbal communication skills, with a high degree of literacy and numeracy.
- Strong presentation skills with the ability to convey complex messages clearly and concisely.
- Take immense pride and perfection in your work and anything that carries the brand you are responsible for.
- Strong awareness of self and others with the ability to identify and read non-verbal cues.
- Demonstrable strategic thinking skills, thinking creatively to develop non-traditional solutions to complex business challenges.
- Willing to pitch in and support other business areas as needed.
- Excellent written and verbal communication skills.
- Skilled Microsoft PowerPoint user.
