Nokia O&M Expert ( Nokia Cloud, Airframe, CBIS, CB )

  • Job Type: Contract
  • Location: Europe - Norway Norway
  • Date Posted: March 22, 2021

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    Nokia O&M Expert ( Nokia Cloud, Airframe, CBIS, CBAM, Nuage )
    Operation expert engineer cloud band/ Nuage, on site support in Oslo

    Role Description :

    – Ensure day to day operational support and maintenance on cloud elements ( Airframe hardware, CBIS, CBAM, CBND) and/or on Nuage elements ( Nokia 210 WBX, Nokia 7850 VSG, VSC, VSD, Elasticsearch, Proxy, Hypervisor )

    Responsibilities :

    – Ticket handling (from any minor issues to critical issues )
    – Troubleshooting issues on the cloud infrastructure ( hardware issues, cloud issues )
    – Perform diagnostics on Cloud elements and run tests
    – Create MOP ( Methode of procesure ) and execute the MOPs
    – Responsible with immplementation of the change request in the cloud after the risk is identified
    – Handle customer complaints tickets
    – Create, escalate assistance requess to Nokia CARE or vendor when required
    – Cloud infrastructure alarm analysis and support fault management escalation
    – On call duty

    Key Qualifications

    – Fast learner who thrives in dealing with new technologies, flexible in taking up different roles
    – you love working in a customer facing environment
    – Expertise in Cloud management systems, virtual infrastructure management systems and cloud infrastructurr
    – Technical and practical knowledge of Various hypervisors (Vmware, Xen, KVM ) and their management system, such as vSphere, Openstack….etc
    – familair with Cloud scripting ( YAML ) or UNIX scripting or ( Python, C++ )
    – Linux and Windows server implementation and support