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Job Details

Field Engineer

  • Negotiable
  • United States of America, Various Locations, United States of America Various Locations
  • Permanent
  • Transport, Optical & IP Networks
Are you ready to be part of a dynamic and cutting-edge telecommunications firm dedicated to providing high-performance fiber optic and transmission solutions?

My client who is at the forefront of ensuring seamless communication experiences, is expanding their operations and seeking a talented Telecom Field Engineer with expertise in Fiber and Transmission to join their dedicated team.

Principal Responsibilities

24/7 Technical Support:
• Provide round-the-clock support, contributing to a technical escalation rota for timely responses to technical issues and incidents.
Installation, Cabling, and Wiring Services:
• Execute installation, cabling, and wiring services adhering to industry standards.
• Furnish ground equipment and associated framework as per grounding standards specified by the customer.
Cabling and Wiring Tasks:
• Run cables, including power cables, fiber/ethernet cables, and console cables, ensuring proper connections to fuse panels, bays, panels, and jack positions.
• Conduct cleaning and inspection of all fibers.
• Label equipment and cables with aisle, shelf, and unit designations.

Other Responsibilities:

Testing and Maintenance:
• Connect test sets or test router to equipment for diagnostics.
• Measure light levels and provide planned maintenance or circuit migration support.
• Troubleshoot hardware problems on any device and perform racking and de-racking of installed devices.
Power and Equipment Management:
• Work with DC/AC power, including testing and troubleshooting.
• Power cycle routers, servers, switches, and perform soft-booting of servers.
• Perform POP housekeeping services, including quality inspections on final work at each network site.
Supervision and Cage/Equipment Builds:
• Supervise third-party subcontractors working at Points of Presence (POPs).
• Execute cage builds and equipment installations.
• Conduct rack builds, racking, and stacking of equipment.


Technical Expertise:
• Transmission experience with equipment such as Ciena, Infinera, etc.
• Fiber experience, including patching, scoping, cleaning, lacing, and using an Optical Power Meter (OPM).
• IP experience, including working with and configuring Cisco and Juniper routers/switches.
Power and Data Center Experience:
• Power experience, including working with/tested DC/AC power.
• Experience working in data centers and customer premises environments.
Troubleshooting and Networking:
• Ability to troubleshoot faults using various test equipment, such as LSPM.
• Knowledge of Cisco/Juniper CPE devices with experience in providing remote console connections and troubleshooting.
General Skills and Flexibility:
• Entry-level understanding of Outside Plant (OSP) and Inside Plant (ISP).
• Demonstrable "hands-on" experience in Installation and Commissioning (I&C) activities, test equipment, and network build.
• PC literacy, especially in the Microsoft Office suite, including Microsoft Excel.
Adaptability and Safety:
• Demonstrate a flexible approach to the role, adapting to business needs.
• Knowledge of Safety, Health & Environmental, and Quality protocols.
• Possession of a full US driving license.

If you are a skilled and adaptable Telecom Field Engineer with expertise in fiber optics, transmission systems, and a commitment to ensuring the highest standards of network reliability, we encourage you to apply for this challenging and rewarding position.
Kevin Rafferty Principal Account Manager
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