Customer Project Manager – OSS

  • Job Type: Contract
  • Location: UK - United Kingdom - Reading United Kingdom Reading
  • Date Posted: July 9, 2019
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Job Description – Customer project Manager – OSS

FPG are recruiting on behalf of our client, a large telecom company, for a Customer Project Manager ideall with experience of an OSS-RC or ENM telecom project, to join on a 6 month extendable contract be based in Reading, UK.

Job Summary:

We are looking for an experienced Customer Project Manager, to lead assigned customer projects securing that project goals are met, customer?s expectations are fulfilled and that the customer relation is handled in the best possible way within the scope of the contract.

Job Responsibilities:
– You will establish the project plan baseline: define project scope, secure the necessary resources and plans and monitor all activities
– Drive project execution: track project activities, monitor and handle changes, conflicts and critical issues
– Handle customer and partner engagement: manage customer relationship building confidence and trust, ensure project progress arranging meetings and customer events
– Handle project finance: ensure financial system monitoring
– Develop the business: participate to contract preparation and to pre-sales meeting
– Develop the CPM discipline: simplify processes, methods and tools with creative ideas

Core Competences:

– Excellent customer facing skills
– Excellent presentation and communication skills
– Excellent team work and collaboration skills
– Project Management skills
– Financial and business acumen
– Consultative selling skills
– Project sales skills
– Customer and market insight
– Third party suppliers management experience
– OSS-RC and/or ENM

Minimum Qualifications & Experience Requirements:

– Education: University degree or equivalent
– 3-5 years of experience in managing Telecom projects

Preferred Qualifications & Experience Requirements:

– Industry certification: PMP. The CPM is expected to be certified on the job stage that she/he holds
– Working experience in the following areas: Packet Core, Cloud Infrastructure

Behavioural Competences:

– Delivering results & meeting customer expectations
– Leading & supervising
– Negotiation, persuading & influencing Skills
– Entrepreneurial & commercial thinking
– Applying expertise & technology
– Analysing
– Creating & innovating

To apply or for more information please contact Phil Jones at pjones@firstpointgroup.com . Thanks