Customer Project Manager

  • Job Type: Contract
  • Location: Sub-Saharan Africa - Cameroon Cameroon
  • Date Posted: April 5, 2019
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Customer Project Manager

Client: Ericsson Cameroon

Location: Cameroon

Job Summary:

We are now looking for a Customer Project Manager, to lead assigned customer projects securing that project goals are met, customers expectations are fulfilled and that the customer relation is handled in the best possible way within the scope of the contract.

Job Responsibilities:

  • You will establish the project plan baseline: define project scope, secure the necessary resources and plans and monitor all activities
  • Drive project execution: track project activities, monitor and handle changes, conflicts, and critical issues
  • Handle customer and partner engagement: manage customer relationship building confidence and trust, ensure project progress arranging meetings and customer events
  • Handle project finance: ensure financial system monitoring
  • Develop the business: participate in contract preparation and to pre-sales meeting
  • Develop the CPM discipline: simplify processes, methods, and tools with creative ideas

Key Qualifications:

  • University degree in Technical major (Telecom, IT, Engineering)
  • 5+ years of experience as a project manager or service delivery specialist
  • 3+ years of experience in the Telecom area
  • Financial Acumen & Analysis Skills
  • Business Understanding
  • Consultative Selling Skills
  • Customer and Market Insight
  • Negotiation, Persuading & Influencing Skills
  • Project Management Skills
  • Occupational Health & Safety (OHS)
  • Leading & supervising
  • Planning & organizing
  • Proficiency with the English Language

Additional Requirements:

  • PMI certifications – The CPM is expected to be certified on the job stage that she/he holds
  • Project sales process
  • Contract management
  • 3rd pp suppliers management experience